UM Australia
Australia
After three years of unprecedented growth, the period of review saw UM Australia focus on growth through conscious choice driven by; retention of key clients and sustainable organic growth, focusing on higher value consultative work and operational transformation to reduce the burden of low value work. This approach underpinned by our new positioning of futureproof, helped both our clients and our business drive growth in the short-term whilst setting them and ourselves up for success in the future.A major contribution to our success in delivering our positioning to clients has been the futureproof planning process and a relentless commitment to enhance existing products and launch new ones all representing a step change in the way in which we engaged with and provided counsel to futureproof our clients.